Shipping & Returns Policy

At LaserLegacy, we are committed to ensuring a smooth and transparent shipping and returns experience for all our customers. We understand that purchasing online requires trust, and we take that responsibility seriously. Shipping Policy We process all orders within 2-3 business days of confirmation. Orders are dispatched from our facility in India and shipped via reliable courier partners. Standard delivery typically takes 5-7 business days for domestic orders within India, though delivery times may vary depending on your location and local conditions. For international orders, we work with trusted logistics providers to ensure safe and timely delivery. International shipping times generally range from 10-21 business days, depending on the destination country and customs clearance procedures. Shipping costs are calculated based on order weight, destination, and selected delivery method. Free shipping may be available on orders exceeding a specified amount, as indicated during checkout. We recommend providing a complete and accurate delivery address to avoid delays or mis delivery. Once your order ships, you will receive a tracking number via email, allowing you to monitor your package's progress in real time. Returns and Exchanges We want you to be completely satisfied with your purchase. If you receive a product that is damaged, defective, or not as described, you may initiate a return within 7 days of delivery. To process a return, please contact our customer support team with your order number and details of the issue. We will provide you with return shipping instructions and a return address. Once we receive and inspect your returned item, we will process a refund or exchange as appropriate. Items must be unused, in original condition, and in their original packaging to qualify for return. Refunds are typically processed within 7-10 business days after we receive and verify the returned item. For exchanges, we will ship the replacement item once the return is confirmed, ensuring minimal disruption to your experience. Contact Us If you have any questions about our shipping or returns policy, please reach out to our customer support team. We are here to help and committed to your satisfaction.